Privacy  Policy

The St Endellion Festivals Trust ("SEFT") is committed to protecting your data and to upholding your privacy. Here, we explain what information we collect and how we store and process it. We will use information about you only in accordance with the UK GDPR (General Data Protection Regulation) and the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 and the EU GDPR 2019..  For the purposes of the Data Protection Act 2018, the data controller is SEFT at our registered address: 16 Burgh

Street, London, N1  8HF.  Our privacy policy is set out below.  If you have any questions or comments please contact SEFT is registered with the Information Commissioners Office (, reg. no. ZA258873.

By using this website you agree to be bound by our "Terms and Conditions of Use"

Information we collect.

By disclosing your personal information to us, via our website, by phone, email or in writing, you are giving us your consent to collect, store and process your personal information in the manner described in this policy.

We collect and process the following  data:

•  Information that you provide us in order to register interest in participation in our Festivals, to buy a concert ticket, or sign up to an event, whether that is done online, by phone, email or post, which we need in order to effectively provide our products and services to you.

•  Information that you provide us in order to sign up to receive information from us about our activities, via the 'Sign Up' page on our website, or by phone, email or post.

•  Records of communication, whether in electronic or hard copy format, which may include general correspondence, participation or purchase history and responses to any surveys or questions we ask you.

•  Personal information you supply to us in connection with any donation you make to us, including that which enables us to claim gift aid on your donation.

What we do with  it

•  We process your personal information in order to:

•  Conduct and supply the services for which you have registered.

•  Conduct and supply any additional products and services that you request.

•  Plan, organise and manage the St Endellion music festivals, including provision for accommodation and catering.

•  Let you know about other SEFT events and services in which we think you may be interested, unless you have asked us not to.

•  Let you know about any changes to SEFT, our products, events and services.

•  Communicate in accordance with the Privacy and Electronic Communications Regulations, 2003.

• Sometimes, the information that we send to you may contain links to other websites. Please note that these websites will have their own privacy policies and you should review these before supplying any data.

We may engage third party tools or providers:

•  to deliver regular e-news updates to subscribers and Friends on topics in which they have declared a specific interest via the relevant opt-in on our website. This is presently managed by our sister charity Endelienta and you can view the relevant privacy notice here: We use the Mailchimp platform to deliver these updates, and to gather statistics around e-news opening and engagement using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please  see the privacy policy of our chosen provider, Mailchimp, here:

to conduct surveys, to gather information from you that helps us to provide better information to you, or that we need in order to fulfil our obligations to you as a member

to assist us with IT requirements. We are careful in our choice of supplier, and only work with those that themselves take data protection seriously.

·Any such providers are acting on our behalf, but we retain full responsibility for your data, which will only be used according to our instructions.

What we don't do

Use your data for anything other than the purpose for which it was supplied to us, unless the new purpose is similar and fair.

Sell or pass on your data, other than as described above, to any other companies for marketing purposes. However, we reserve the right to do so in the future, so if you'd prefer that we didn't do this, please let us know. If you do not let us know at the time of registration, you can later request that we don't pass on your data to any other companies for marketing purposes by contacting us.


The only exceptions might be:

If we were legally obliged to do so, for example by the police.

If it was necessary to do so in order to ensure compliance with any financial agreement into which you have entered with SEFT.

•   If it was necessary to protect our staff, members or other persons.


How  We Store  It

•   Securely  in a manner which complies with the Data Protection  Act 2018, the Privacy and Electronic  Communications  Regulations 2003. and the General Data Protection Regulations 2018.

•  Occasionally, when we use third  party tools such  as those  mentioned  above, your data  may be collected and stored outside the  EU, which,  by submitting  your data, you agree to. We will ensure that any third-party tools we use comply with the relevant privacy framework which ensures EU-level  data protection.

•   No system  is  100%  secure.  However, we take every care to ensure the security of your data  with  robust procedures,  up to date technology and software, virus and malware protection  and staff training to prevent security  breaches.

•  We destroy it in  a secure way once we no longer need it.

Website Visitors:  Cookies

When you use our website, our ISP  may collect and store  information  about you, such  as your IP  address, which  internet browser you're using, geographical location  and how you use our website. This information  is not linked  to any personal details and cannot identify you. Our website uses only necessary cookies to assist its functionality.   If you would prefer not to accept cookies, you may wish to change the settings in your internet browser so that they are refused. This should not affect your experience of using our website.  To find out more about cookies, including  how to see what cookies  have been stored  and how to manage and delete them visit

Access to information

If you wish to request a copy of data  from  us, you may do so by making a 'subject access request' in writing. We may ask you to prove your identity. If you find any inaccuracies, you may ask us to amend them for you.

If you have indicated  that you are happy to continue  to hear from  us, we will contact you to let you know about upcoming events,  updates on our plans, and to ask you to join as a  Friend, make a donation  or give other types of support. Occasionally, we may include  information  from  our partner organisations or organisations who support us in these  communications.

We endeavour to keep your personal  information  accurate  and up to date. If you become aware of errors or inaccuracies, please email  privacy@ We would  really appreciate  it if you could  let us know  if your contact details change.

Opting  out of communications

We make it easy for you to tell us how you want us to communicate, in a way that suits you. Our forms have clear marketing  preference  questions and we include information  on how to opt out when we send you marketing.  If you don't want to hear from  us, that's fine. Just let us know when you provide  us with  your information. You  can opt out of communications  by following the instructions included on the email, by selecting  "unsubscribe"  at the bottom of any email, or by emailing


If we make any changes to this privacy policy the updated  policy will appear on our website.


If you have any queries  regarding  this policy,  please feel free to contact  us on

This policy was last updated on  15 July 2022